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Privacy

Privacy at Soiceecrew

We respect your privacy.

This policy explains what we collect, why we collect it, and how you can control your information. We keep it clear, direct, and designed to help you feel confident shopping with Soiceecrew.

Clear policy easy to review Trusted handling limited to what we need Your controls access and deletion options
Ask a privacy question Email support
Last updated September 3, 2025

Auto-updated when this policy changes so you can always review the current version.

Region Global

Designed to cover customers across regions, including the US and EU.

Your controls Access • Delete

See the “Your rights” section below for information on data requests and privacy choices.

Transparency

Clear

What we collect and why we use it.

Support

24–48h

Typical response time Mon–Fri, PST.

Standards

Secure

Industry-standard safeguards and access controls.

Information we collect

Only what we need to run the store and support your experience.

We collect information that helps us process orders, provide customer service, improve site performance, and communicate with you when appropriate.

  • Account & contact details such as your name, email, shipping address, and phone number.
  • Order information including items purchased, sizes, payment method, and transaction totals.
  • Messages you send us through contact forms, support requests, or email.
  • Device and usage data such as cookies, IP address, and pages viewed for analytics and site performance.
Quick privacy summary

Straight to the point.

This page is here to make privacy easier to understand, not harder. Here are the core points most customers want to know first.

We collect with purpose We keep collection tied to operating the store, support, and site improvement.
We do not sell personal information We only share with trusted providers when needed to deliver services.
You have options You can request access, correction, deletion, and opt out of marketing.
How we use your information

Used to serve the order, support the customer, and improve the experience.

Open each section for more detail.

Orders Process and fulfill purchases
We use your data to process payments, ship products, send order updates, help prevent fraud, and manage returns or exchanges.
Support Respond to customer service requests
We keep the messages you send us so we can respond, follow up, and resolve issues as efficiently as possible.
Improve Understand traffic and site performance
We use analytics, cookies, and usage signals to understand how people use the store and to improve browsing, speed, and overall usability.
Marketing Send optional updates with your consent
With your consent, we may send product news, brand updates, or promotional emails. You can unsubscribe at any time.
Cookies & tracking

Used to keep the site working and help us understand performance.

Cookies help our store remember your cart, log-in status, and preferences. Analytics cookies help us understand how the site is used so we can improve it.

Essential

Required for the site, cart, checkout, and core account functionality to work properly.

Analytics

Used for traffic insights, performance measurement, and experience improvements.

Marketing (optional)

May help with ad relevance, campaign performance, and email measurement. You can opt out.

Sharing your information

Shared only when needed to operate the store.

We share your data with Shopify, payment processors, shipping carriers, and selected service providers only as needed to deliver our services. Access is limited and governed by contractual or platform controls.

Operational sharing only Used for things like payments, fulfillment, tracking, communications, analytics, and UX tools.
No sale of personal information We do not sell personal information.
Access stays limited Providers only receive what is reasonably needed to perform their role.
Third-party services we use

Trusted providers that help operate key store functions.

We may share data with providers only as needed for payments, shipping, analytics, email or SMS, affiliate management, log-in tools, storefront performance, and fulfillment.

SearchPie SEO & Speed Thank You Email Auto Tool AfterShip Order Tracking Instafeed UpPromote Affiliate Klaviyo: Email & SMS Hextom: Sales Boost Privy: Popups & Email Social Login MLV Auto Currency Switcher Login with Amazon InkPOD (WowFulfillment) ShopClimb Trust Badges Digital Downloads Printful
Your rights

You have options around your personal data.

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Opt out of marketing communications at any time.
  • Residents of the EU, UK, or California may have additional rights under GDPR, UK-GDPR, or CCPA.
Make a data request Email privacy
Retention & security

We keep records as needed and protect them with standard safeguards.

We retain order records for tax, accounting, and warranty purposes as required by law. We use industry-standard safeguards such as encryption in transit and access controls to help protect your data.

Retention Records may be kept for legal, tax, accounting, support, or warranty needs.
Security controls We use protective measures such as encryption in transit and controlled access.
Policy updates We may update this policy from time to time and will revise the “Last updated” date above when changes are posted.
Questions?

Reach out anytime and we’ll point you in the right direction.

If you have a privacy question, want to make a request, or just need clarification, contact us anytime. We typically respond within 24–48h (Mon–Fri, PST).

Contact support support@soiceecrew.com
Privacy should feel clear, not confusing.

This page is designed to make the essentials easier to scan while keeping the policy professional, readable, and aligned with the Soiceecrew brand experience.