Privacy

Privacy at Soiceecrew

We respect your privacy

This policy explains what we collect, why we collect it, and how you can control your information.

Last updated

September 3, 2025
Auto-updated

Region

Global
Includes US & EU

Your controls

Access • Delete
See “Your rights”

Information we collect

  • Account & contact details (name, email, shipping address, phone).
  • Order information (items, sizes, payment method, transaction totals).
  • Support messages you send us (contact forms, email).
  • Device & usage data (cookies, IP, pages viewed) for analytics and site performance.

We collect only what we need to run the store and provide support.

How we use your information

Ordersprocess & fulfill
We use your data to process payments, ship products, provide order updates, prevent fraud, and handle returns/exchanges.
Supportcustomer service
We keep messages you send us so we can respond and resolve issues quickly.
Improvesite performance
We use analytics and cookies to understand traffic and improve your shopping experience.
Marketingoptional updates
With your consent, we may send product news or promos. You can unsubscribe anytime from our emails.

Cookies & tracking

Cookies help our store remember your cart, log-in, and preferences. Analytics cookies help us see which pages people visit.

  • Essential: required for the site and checkout to work.
  • Analytics: traffic insights to improve the site.
  • Marketing (optional): ads & email performance. You can opt out.

Third-party services we use

We share data with trusted providers only as needed to operate our store payments, shipping, analytics, email/SMS, and UX tools. We do not sell personal information.

SearchPie SEO & Speed Thank You Email Auto Tool AfterShip Order Tracking Instafeed UpPromote Affiliate Klaviyo: Email & SMS Hextom: Sales Boost Privy: Popups & Email Social Login MLV Auto Currency Switcher Login with Amazon InkPOD (WowFulfillment) ShopClimb Trust Badges Digital Downloads Printful

Sharing your information

We share your data with Shopify (store platform), payment processors, shipping carriers, and the providers listed above to deliver our services. Access is limited and governed by contracts.

Your rights

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing at any time.
  • Residents of the EU/UK/California may have additional rights (GDPR/UK-GDPR/CCPA).

Retention & security

We retain order records for tax, accounting, and warranty purposes as required by law. We use industry-standard safeguards (encryption in transit, access controls) to protect your data.

Changes to this policy

We may update this policy from time to time. When we post changes, we’ll update the “Last updated” date above.

Questions?

Reach us anytime—we typically respond within 24–48h (Mon–Fri, PST).