FAQ
Answers, quick and clear.
Find shipping times, returns, sizing, tracking, and more. If you still need help, send us a message and we’ll get you pointed in the right direction fast.
Typical reply time Monday through Friday so you know what to expect after reaching out.
The most common questions customers ask before and after placing an order.
Use the search below to filter questions instantly and get to the right answer faster.
Orders
1–3 Days
Typical processing time before shipment.
Returns
30 Days
Eligible return and exchange window.
Support
Direct
Easy contact options when you need help.
When will my order ship?
Orders are usually processed in 1–3 business days (Mon–Fri, PST). During new drops or holidays, this can be slightly longer.
How do I track my order?
Use our tracking page and enter your order details. You’ll also get a tracking email once your package ships.
Do you ship internationally?
Yes, worldwide. Customs fees may apply depending on your country and are the buyer’s responsibility.
What is your return policy?
Eligible items can be returned or exchanged within 30 days of delivery. Items must be unworn and in original condition.
How do I start a return or exchange?
Contact us via the contact form with your order # and what you’d like to exchange or return. We’ll reply with next steps.
Do you have a size chart?
Yes, check the size chart on each product page. If you’re between sizes, we usually recommend going one size up for a more relaxed fit.
How should I wash my items?
Cold wash inside out on a gentle cycle. Hang dry for best results. Avoid bleach and do not iron directly over prints.
What payment methods do you accept?
All major cards plus Shop Pay, Apple Pay, and Google Pay where available.
How do I apply a discount code?
Enter your code at checkout. Only one code can be used per order unless stated otherwise.
We’ll help you get the right answer fast.
If you didn’t find what you needed here, reach out and include your order number when possible. That helps us answer faster and get you to the right next step with less back-and-forth.